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“Bruce’s
vast knowledge of HR is evident in each interaction he has with our
employees. He’s a fantastic business partner who is able to translate
complex HR policies in a very common sense manner to a variety of
audiences. He is positive, approachable and incredibly
reliable.”
Traci
Snook
Deputy
Director
General
Dynamics
“Bruce
goes above what was expected of him… Bruce is diligent in completing his
tasks accurately and timely… I appreciate his contributions in ensuring
success… I rely on Bruce often for his expertise.”
W. Faye
Bowman
HR
Manager
General
Dynamics
“...terrific
at taking projects and seeing them through to completion... highly
professional... great sense of humor, makes it fun to come to work… willing
to do what it takes to complete assignments… fantastic research skills…
able to analyze systems and processes and increase efficiency.”
Elizabeth
Smith
Former Benefits Manager
Revstone
Industries
“...someone
I can trust, who has the company’s success at the forefront of his efforts…
a gifted leader and manager… very compassionate with employees… loves
training and motivating others… calls the best out in his people… very
consistent in his attitude… great to work with… cares about doing the right
thing.”
Lisa Eaddy
District
HR Manager
The Home
Depot
“...amazing
HR skills… develops trust and confidence with employees… strong leader and
manager who never settles for less than excellence... great interpersonal
skills... very accessible to employees… a valuable resource for other
managers.”
Cameron
Lutz
Store Manager
The Home
Depot
“...wears
so many hats… has the ability to multi-task and get things done… the kind
of employee you can give a project to, get out of their way, and let them
flourish… always has a very positive attitude… willing to go above and
beyond to get the job done… wish I had a dozen more just like him.”
Mike
Zapherson
District
Manager
The Home
Depot
“Bruce is
one-of-a kind. He has willingly accepted every challenge we put in front of
him and finds ways to get them done. I cannot recommend him highly enough.
He will be a valuable addition to your team.”
Rebecca
Kiernan
Owner
Career
Placement Services
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SUMMARY
·
20 years
Human Resources and management experience, including manufacturing, retail,
corporate, and call center environments, including working independently or
as part of a team. Experienced in union and non-union environments.
·
Direct
supervisory experience of up to 165 employees, with indirect supervisory
experience of over 1,250; experienced in recruiting, screening, hiring,
developing and implementing training, scheduling, performance reviews,
motivating, employee relations, and dismissing personnel.
·
Experienced
in coordinating training for 1,250+ associates, conducting investigations,
administering benefits, processing payroll requests, handling FMLA and
Workers’ Comp issues; completing reports, controlling labor expenses, and
serving as a business partner as a member of the senior management team.
·
Extensive
customer service and management background, including problem resolving,
research and analysis, providing technical support, strategic planning,
policy development and management, goal setting and measuring results, file
management, project management, budget management, contract negotiation,
and employee relations, development, and retention.
·
Excellent
verbal and written communication skills.
·
Experienced
with computers, including Word, Excel, PowerPoint, Publisher, Photoshop,
Kronos, Ceridian, PeopleSoft, ADP, the Internet, e-mail, and various other
software. Experienced in installing new software and troubleshooting IT
problems.
·
Strong sales
and marketing skills, including developing strategies and goal setting.
·
Currently
working toward SPHR certification.
EDUCATION
Bachelor of Arts – Concentration in Business
UNIVERSITY OF KENTUCKY,
Lexington, Kentucky
Training: Leadership, Driving Retention, Conflict Resolution, Diversity,
Respect for All People, Employment Practices, Financials-Profit and Loss,
Annual Safety Training, Government Compliance, Completing I-9 Forms, Sexual
Harassment Avoidance, Hiring the Best.
EMPLOYMENT
HISTORY
GENERAL DYNAMICS INFORMATION TECHNOLOGY, 1025
Bypass Road, Winchester, KY 40391
Senior HR Generalist (January 2014-January 2016)
Responsible for all HR functions at the
350-person call center, including recruiting, interviewing, and hiring
candidates; conducting various trainings and presentations; resolving
problems and complaints; working on special projects as needed; ensuring
HIPAA compliance; handling Worker’s Comp and unemployment issues;
maintaining confidential records; researching benefit and payroll issues;
guiding the progressive disciplinary process; processing vacations, leaves,
FMLA, etc.; running various reports; ensuring compliance with company
policies and standards, including interpreting policies; conducting
investigations; and managing the sites’ affirmative action program. Achievements: developed
a wellness program for the site; created several training classes.
REVSTONE INDUSTRIES, 2250 Thunderstick Drive,
Lexington, KY 40505
Senior Human Resource
Manager / Privacy-Compliance Officer / Training Manager (March 2008-December 2013)
Responsible for serving as a senior business
partner; managing HR Managers and staff at 34 union and non-union
manufacturing facilities; creating, implementing, and overseeing a
company-wide training program for with a total of over 4,000 employees;
working closely with the legal team regarding mergers and acquisitions;
conducting extensive research for medical plan and other audits;
coordinating open enrollment for all facilities; developing and managing a
rewards and recognition program; handling issues with benefits, payroll,
401(k), and IT; coordinating HIPAA training for all facilities; attending
staff meetings; creating a company-wide uniformed performance review
process; creating and managing the wellness program for the organization;
creating a succession planning program; screening, interviewing, hiring,
and orienting new personnel; preparing a monthly wellness newsletter;
resolving complaints; handling all media relations and public speaking;
reorganizing the filing and archiving systems; making travel arrangements
for employees; handling employee relations; redesigning company forms and
policies; and managing general HR duties for 2 corporate headquarter
locations. Achievements: significantly
decreased company spending; developed and implemented new recruiting
methods which increased response rate; created procedures to convert to
paperless operations.
THE HOME DEPOT, 2397 Richmond Road, Lexington,
Kentucky 40502
District
Human Resource Training Manager / Store Human Resource Manager / Senior
Management Team Member (Sept. 2004-March 2008)
Responsible for supervising up to 165 employees;
coordinating the training and development for over 1,250 district
employees; handling all aspects of screening, interviewing, and hiring
associates; creating and implementing training curriculum; conducting new
employee orientations; administering benefits; assisting with store
security, safety, emergency preparedness, and loss prevention; conducting
research for associates regarding benefits, payroll, vacations, etc.;
controlling labor expenses; enrolling employees in 401-K and Employee Stock
Purchase programs, among others; developing motivational programs for
employees; hosting employee town hall meetings to allow employees to voice
concerns, then working with other managers to resolve issues;
troubleshooting IT and computer issues; handling charitable contributions
for the store; developing and implementing sales and marketing strategies;
resolving customer complaints; and completing various reports. Achievements: selected
as Regional Employer of Choice Action Committee Member, 360-Feedback Coach,
District Staffing Coordinator, and District 401-K Captain. Improved store
charitable contributions from 7.0% to 65.2%. Increased 401-K participation
from 32% to 70%. Successfully developed community partnerships, including
participation in local parades, numerous job fairs, and community service
projects, such as The Ronald McDonald House playground construction and the
creation of a garden for the Spouse Abuse Center.
CAREER PLACEMENT SERVICES, 366 Reynolds Road,
Lexington, Kentucky 40503
Human Resources Manager / Sales & Marketing Manager (Nov.
1995-Sept. 2004)
Responsible for all aspects of business management
and operations, including managing human resource functions; serving as
contract HR for 14 union and non-union manufacturing facilities;
recruiting, hiring, training, orienting, scheduling, and supervising
employees; creating sales and marketing strategies; career counseling;
interacting with clients and providing customer service; developing
advertising and marketing campaigns; setting company goals, including
sales, growth, and retention; developing, installing, and maintaining all
IT/computer systems; implementing safety and emergency preparedness
programs; conducting seminars; attending job fairs; conducting site
relocation investigations; handling the security of confidential
information; negotiating contracts; and participating in various community projects.
Achievements:
developed sales strategies that increased sales by 150%; significantly
reduced employee complaints.
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